Customer Care

We accept PayPal, Visa, and MasterCard. Local payment methods suited to particular store locations are allowed.

Connaisseur Paris offers the below payment platforms globally:

PayPal . VISA . MasterCard

All refunds will be made to the account/credit card payment was received from within 5-7 working days on receiving and vetting a request.

Shopping on Connaisseur Paris platforms is safe and secure.

Secure website

Trusted Courier Partners

Free returns

Top notch customer service

Follow these simple steps to return a product:

Step 1:

Log-in and navigate to customer care, then returns

And click on the return a product button. Follow

The brief steps.

Step 2:

Prepare the package. Stick the

Return label with same details as

Entered on the website on your package.

Kindly note:

Items to qualify for return must be unworn and unaltered. Return should be made within 30 days of receiving the item from Connaisseur Paris.

Connaisseur Paris intends to make all deliveries (local and global) as fast as possible through trusted courier partners. We estimate 3 to 4 working days for ready-to-wear items. Customer designs may be 3 to 4 weeks.