Customer Care
Payments
We accept PayPal, Visa, and MasterCard. Local payment methods suited to particular store locations are allowed.
Connaisseur Paris offers the below payment platforms globally:
PayPal . VISA . MasterCard
Refunds
All refunds will be made to the account/credit card payment was received from within 5-7 working days on receiving and vetting a request.
Safety
Shopping on Connaisseur Paris platforms is safe and secure.
Secure website
Trusted Courier Partners
Free returns
Top notch customer service
Returns
Follow these simple steps to return a product:
Step 1:
Log-in and navigate to customer care, then returns
And click on the return a product button. Follow
The brief steps.
Step 2:
Prepare the package. Stick the
Return label with same details as
Entered on the website on your package.
Kindly note:
Items to qualify for return must be unworn and unaltered. Return should be made within 30 days of receiving the item from Connaisseur Paris.
Delivery
Connaisseur Paris intends to make all deliveries (local and global) as fast as possible through trusted courier partners. We estimate 3 to 4 working days for ready-to-wear items. Customer designs may be 3 to 4 weeks.